Terms of service
TERMS OF SERVICE
Effective Date: 09.06.2026
1. General
These Terms of Service govern your use of the CoolMen website and online store available at becoolmen.com and any purchases made through it. By accessing our website or placing an order, you agree to these Terms.
2. Company Information
The online store is operated by:
Cooltec Sp. z o.o.
ul. Wagonowa 38b/32
53-609 Wroclaw
POLAND
Email: office@becoolmen.com
3. Product Information
COOLMEN products are intended for adult male users and should be used only in accordance with the provided Instructions for Use.
Product descriptions, images, specifications, and performance information are provided for informational purposes. While we make reasonable efforts to ensure accuracy, minor differences may occur.
The use of COOLMEN products does not guarantee any specific medical outcome, fertility result, or pregnancy outcome.
4. Orders and Availability
All orders are subject to acceptance and product availability.
We reserve the right to refuse or cancel any order due to pricing errors, stock limitations, suspected fraud, regulatory restrictions, or other legitimate reasons.
5. Pricing and Payment
Prices are displayed in the currency selected on the website and include applicable taxes where required by law unless stated otherwise.
Payment is processed securely through third-party payment providers available at checkout.
6 .Pre-Orders
Certain products may be offered as pre-orders.
Estimated shipping dates are provided for informational purposes only and may change due to manufacturing, certification, logistics, or other circumstances beyond our reasonable control.
Customers may cancel a pre-order and receive a full refund at any time before shipment.
7. Shipping and Delivery
Orders are shipped to the address provided during checkout.
Delivery times are estimates and are not guaranteed.
Risk of loss or damage transfers to the customer upon delivery in accordance with applicable consumer protection laws.
8. Returns, Refunds and Warranty
Returns, refunds, and warranty claims are governed by our Return & Refund Policy and applicable consumer protection laws.
Nothing in these Terms limits any mandatory statutory rights available to consumers under applicable law.
9. Medical Disclaimer
COOLMEN products are designed to support temperature management and male reproductive health.
The information provided on this website is not medical advice and should not replace consultation with a qualified healthcare professional.
Users should consult a physician regarding any medical condition, fertility concerns, or questions about suitability for use.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Cooltec Sp. z o.o. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or products.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for defective products, personal injury, fraud, or consumer rights protected by law.
11. Intellectual Property
All website content, including text, graphics, logos, photographs, videos, and product designs, is the property of Cooltec Sp. z o.o. or its licensors and may not be copied, reproduced, or distributed without prior written consent.
12. Governing Law
These Terms are governed by the laws of Poland and applicable European Union regulations.
Consumers residing in other jurisdictions may also benefit from mandatory consumer protection provisions applicable in their country of residence.
13. Contact Information
Cooltec Sp. z o.o.
ul. Wagonowa 38b/32
Wroclaw
POLAND
Email: office@becoolmen.com
Website: www.becoolmen.com
